A massive problem for travelers at Delta airlines, a power outage is impacting flights for the Atlanta based airline all over the world. That includes frustrated travelers at Reagan National airport in Arlington.
The Delta blues are all too real for thousands of passengers all over the world Monday. “It’s not a good first experience for the baby here,” says Christine Klein who is traveling to Montana with her 1-year-old son. She’s not happy about the delays or the lack of communication. “I tried to checking in this morning and it said there was no information.”
The problems started at 2:30 in the morning when the entire computer system went down because of a power outage. Travelers lined up by the dozens at Reagan National, among them was Derek Favors who knew something was wrong when he got to the airport. “I came in this morning and tried to do the curb side check in they said it was down,” he says. Little did he know, that would be just the beginning of his travel woes. “I just walked in and tried to use the computer systems and was told by somebody in line at they were shut down,” says Favors. “So I don’t know how they are going to work the situation out but I gotta get home somehow, right?”
Flights already in the air this morning landed as scheduled, others were grounded. A back-up system was put in place to check-in customers in the meantime, but those departure boards continue to go from on-time to the dreaded bright, red ‘delayed.’
Delta says passengers should expect widespread cancellations and delays all day long. Agents are re-booking passengers when possible, like Pearl Beach, who just wants to visit her grandkids. “They don’t know, really they don’t know. They are able to do this, they were able to re-route me.”
Delta is offering a waiver for customers traveling Monday the 8th until August the 12th. If that’s not an option, be sure to check the status of your flight online before heading to the airport.